
Exams are offered online only.
If a candidate is unsuccessful with one or both exams, they will be required to wait 14 days before reattempting. After three consecutive unsuccessful attempts, the candidate will have to repeat all NCSO®/NHSA™ BCCSA compulsory courses before being eligible to write the exam again.
Each additional attempt costs $60 + GST for the National Exam and $40 + GST for the Provincial Exam. Any unsuccessful attempts in other provinces will not affect your status with the BCCSA.
You only have to successfully complete the national exam once. However, each province will have their own supplemental legislation exam.
Yes, there is preparatory material in our exam resource catalogue intended to help applicants write both exams. The NCSO® / NHSA™ Study Guide (PDF) shows how the items on the exam are distributed across domains. Applicants are encouraged to review Participants Manuals from the BCCSA courses, create a study plan to focus on subjects/areas less familiar. Examinees may bring their HandiGuide as this will be a reference text used during the Provincial Exam.
You must pass both the national and provincial exams with at least 75%. Exams are completed online through your NCSO®/NHSA™ portal. Please note that we do not offer in-person exams. Once your application is approved, you will be able to sign up for the exams directly in your portal.
To sign up, navigate to the prep session webpage and select the session you would like to attend. Please note that the study sessions are held via Zoom, and no in-person sessions are offered. Participation in the prep sessions is free of charge. Once you have registered for your session, you will be sent a Zoom link.
We have staff who can help make your NCSO® / NHSA™ experience as straightforward as possible!
To transfer or cancel a registration, you must send a written confirmation to training@bccsa.ca If written notification is not received within the stated time frame, the full course fee will be charged.
The BCCSA and its venue partners reserve the right to cancel any courses due to insufficient enrollment or other causes. In this case, you will be notified by the BCCSA through phone call or email at least 5 business days prior to the course.
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